Help & Support
ShowBrief AI by NEXASPHERE
ShowBrief AI is built for solo and independent buyer-side real estate agents. Below are answers to the most common questions. If you need anything else, email [email protected].
Frequently asked questions
How do I start recording?
Open ShowBrief AI, tap the plus button on the main screen to create a new showing, then tap the microphone button. Talk for 2 to 5 minutes about the property and your client's reactions. Tap Stop when you're done and ShowBrief will transcribe and draft the recap automatically.
Is my audio uploaded anywhere?
No. Transcription happens on your iPhone using Apple's Speech framework. The AI summary also runs on your iPhone via Apple Foundation Models on iOS 26 and newer, or via a local rule-based engine on older iOS versions. No third-party transcription or AI service is ever called.
How do I send a recap to my client?
Open the showing, tap Send recap to client, and pick your destination (email, AirDrop, Messages) in the standard iOS share sheet. The branded PDF is generated locally and shared only when you tap Share.
What is an NAR value-add entry?
A specific compliance log entry documenting value you provided to your buyer client during a showing (for example "flagged foundation crack to buyer" or "pointed out off-market comps in the same school district"). ShowBrief AI auto-extracts value-add candidates from your dictation. You can review and edit them before saving.
Can I change the brokerage template?
Yes. In Settings, tap Brokerage template and pick from Compass, Keller Williams, Berkshire, RE/MAX, eXp, or Independent. Your selection applies to all future recap PDFs. Past PDFs keep the template they were rendered with.
How do I cancel my subscription?
Open iPhone Settings, tap your name at the top, tap Subscriptions, tap ShowBrief AI, then tap Cancel Subscription. Apple manages all billing for the App Store. We cannot cancel or refund directly.
I found a bug or I have feedback. How do I reach you?
Email [email protected] with as much detail as you can share (what you were doing, what happened, what you expected). We read every message.
Still stuck?
Email [email protected] and a real human will reply. Please include your iOS version, your iPhone model, and a description of what you were doing when the issue happened.
Legal
Privacy Policy · Terms of Service
NEXASPHERE INC. · Delaware, USA